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Privacy Policy

ABOUT THIS NOTICE:

We are committed to earning your trust and respecting your privacy. This notice describes the personal information that we may collect about you and how we use it as well as how we protect it. This notice applies to all former, current and future customers and may be replaced or updated periodically.

SUMMARY:

AERIAL Clothing, Inc., our subsidiaries, business units and related companies respect your preferences concerning the treatment of personal information that we may collect from your use of our websites and your interactions with us off-line. This policy lets you know how we collect and use your personal information, and how you can control its use. This policy describes the broadest potential use of personal information throughout the websites and in off-line transactions; however, we may make far less use of your personal information.

The following privacy policies are specifically tailored to the relevant line of business or offering, and are separate and distinct from the activities governed by this privacy policy:

  • The services privacy policy addresses customer data to which we may be provided access in order to perform consulting, product support, outsourcing and other services.

AERIAL Clothing website(s) may provide links to non-AERIAL Clothing sites we believe may be of interest to you. Those sites are beyond our control. You are advised to check the privacy policies and terms of use of any non-AERIAL Clothing sites before providing your personal information to them.

SAFE HARBOR

AERIAL Clothing is a global corporation and has developed global data practices designed to assure your personal data is appropriately protected. Our privacy practices, including the practices addressed in this policy and those applicable to its services businesses, are self-certified to the United States/European Union Safe Harbor Program and the United States/Swiss Safe Harbor Program as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland respectively.

TYPE OF PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

PERSONAL INFORMATION

This policy covers the following personal information that AERIAL Clothing collects through your use of the AERIAL Clothing website(s) and in connection with off-line communications.

Specifically, AERIAL Clothing may collect this information from offline and online registrations and forms, communications and interactions, and sales inquiries and transactions. AERIAL Clothing also may use third party sources, such as opt-in lists, as specified in the section below.

  • Contact information, such as name, physical address, telephone number(s), email address, and company. The majority of the information collected under this category is business contact information and when this information is collected in forms on our web site, it is collected and/or transmitted using Secure Socket Layer (SSL) technology.
  • Transactional information, including information about the products and services you purchase or download or about which you make an inquiry.
  • We may gather information from outside sources to conduct our business and provide services to you.
  • User preferences, such as product requirements, areas of industry interest, newsletters, community choices and other information you select in the customer profile when registering on www.AERIALClothing.com or indicated by your use of our websites.
  • Financial/credit card and payment information.

We may supplement information you provide with information received from third parties.

ELECTRONIC COMMUNICATIONS PROTOCOLS AND COOKIES

In addition to the information specified above, AERIAL Clothing may collect information about your use of our websites through electronic communications protocols and cookies. As is true when you visit most websites, AERIAL Clothing may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), your IP address, and date and time. AERIAL Clothing may use cookies, embedded URLs and embedded pixels to capture additional information.

COOKIES

AERIAL Clothing servers may query your browser to see if there are "cookies" previously set by our websites. A cookie is a small piece of information sent by a server to store on a browser so it can later be read back from that browser. Cookies on the websites may collect a unique identifier, user preferences and profile information and membership information. AERIAL Clothing may also uses cookies to collect general usage and volume statistical information that does not include personally identifiable information. Some cookies may remain on the user's computer after they leave the website. While we do not offer an opt-out for cookies, browsers provide you information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion.

EMBEDDED URLS

AERIAL Clothing may use a tracking technique that employs embedded URLs to allow use of the site without cookies. Embedded URLs allow limited information to follow you as you navigate the site, but is not associated with personal information and is not used beyond the session.

EMBEDDED PIXELS

AERIAL Clothing may use embedded pixel technologies on selected pages for the purposes of identifying unique user visits to our websites as opposed to aggregate hits. In addition, embedded pixels or other technologies may be used in emails to provide information on when the email was opened to track marketing campaign responsiveness; information collected using these technologies may be associated with the recipient's email address.

THIRD PARTY COOKIES

AERIAL Clothing may engage one or more third party service providers to track and analyze usage and volume statistical information from visitors to the website. The service provider(s) set cookies on behalf of AERIAL Clothing. AERIAL Clothing may use other third party cookies to track the performance of our advertisements on their websites.

APPS AND APPLICATIONS

Our website or applications may include Apps or Applications, which are interactive programs that run on our site or independently to provide specific services from our company (e.g., links to bookmarked sites). Personal information, such as your email address, may be collected through the Apps or Applications. Cookies may also be set by the Apps or Applications to enable it to function properly.

USE AND SHARING OF PERSONAL INFORMATION

AERIAL Clothing may use (and, where specified, share) your personal information for the following purposes:

To engage in transactions. AERIAL Clothing may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about your order.

To process transactions. AERIAL Clothing may use financial/credit card and payment information to process your order. We may need to share some of this information with delivery services, credit card clearing houses and other third parties to complete the transaction.

To provide support or other services. AERIAL Clothing may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.

To tailor marketing to your needs and respond to your requests. AERIAL Clothing may use your personal information to notify you about new product releases and service developments. AERIAL Clothing also may use your personal information to respond directly to your requests for information, including registrations for newsletters or other specific requests. We will not share your non-public information with other companies for marketing purposes so there is no need to opt-out or to tell us not to share your information.

To provide online forums and social networks. Some services available on the websites permit you to participate in interactive discussions, post comments, opportunities or other content to a bulletin board or exchange, or otherwise engage in networking activities. Some of these services are moderated; all may be accessed for technical reasons. AERIAL Clothing does not control the content that users post to these forums or social networks. You should carefully consider whether you wish to submit personal information to these forums or social networks and should tailor any content you submit appropriately and in accordance with the relevant terms of use. In addition, you should review any additional terms and conditions that may govern your use of these services, including terms related to use, sharing your personal information and receiving communications; any such terms will be clearly identified on the relevant site.

To post Testimonials. We post testimonials on our web site, which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial.

To administer product downloads. AERIAL Clothing may contact you if you download products to confirm certain information about your order (for example, that you did not experience problems in the download process), discuss the downloaded products or provide marketing or sales information about related products and services.

To select content, improve quality and facilitate use of the websites. AERIAL Clothing may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third party cookies), to help create and personalize website content, facilitate your use of the websites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions and preserve order information between sessions), improve website quality, track marketing campaign responsiveness, and evaluate page response rates.

To provide various AERIAL Clothing communities, such as partners, with relevant product alerts and updates. If you sign up for an AERIAL Clothing community (e.g., AERIAL Clothing Partner Network or AERIALClothing.com), AERIAL Clothing may also provide you information in which you have expressed an interest related to new product releases, alerts, updates, prices, terms, special offers and associated campaigns.

To communicate with you about a conference or event. We or our partners may communicate with you about a conference or event hosted or co-sponsored by AERIAL Clothing or one of our partners. This may include information about the event's content, event logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to an event for which you have registered. We may contact you after the event about the event and related products and services and may share information about your attendance with your company. AERIAL Clothing may permit designated partners or conference sponsors to send you up to two communications through the services of a third-party . Please note that our partners or conference sponsors may directly request your personal information at their conference booths or presentations; providing your information is optional, and you should review their privacy policies to address your particular needs and concerns.

To comply with legal requirements. AERIAL Clothing may be required to disclose your personal information in order to comply with legally mandated reporting, disclosure or other legal process requirements. AERIAL Clothing will use reasonable efforts to limit the personal information it provides for these purposes.

Consumer reporting agencies. We do not access consumer reports or consumer credit reports.

Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy. While AERIAL Clothing may share your personal information with agents and contractors in order to perform the functions listed above, including credit card clearing services, order fulfillment, and event, campaign and web site management, we require that they treat your personal information, and limit its use, in accordance with the standards specified in this policy.

REGISTRATION, CUSTOMIZATION, PREFERENCES AND OPT-OUT

AERIAL Clothing allows you to establish an online registration profile for marketing communications at AERIAL Clothing.com. You may use the profile to customize and control your preferences for receiving electronic information, including opting into (or out of) communities, newsletters and general interest areas. You can return to the registration profile at any time to change your elections or modify your profile at www.AERIAL Clothing.com.

Opting Out. AERIAL Clothing.com enables you to opt out of marketing communications. You may opt out of email marketing by modifying your online profile as described above or by using our general unsubscribe automated link that is included in AERIAL Clothing marketing emails. You can find details on how to automatically unsubscribe from email communications, as well as how to submit requests to opt-out from phone and postal marketing, on our AERIALClothing.com Help page (http://www.AERIALClothing.com).

Some non-marketing communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, quality assurance surveys, conferences or events for which you have registered, and disclosures to comply with legal requirements, as well as communications with partners, including product alerts, updates, marketing and sales materials and other notices related to partner status.

Information-Sharing Choices. AERIAL Clothing may share personal information with selected companies after providing users the ability to either opt out of or opt into the sharing. There are limitations to opting out of such sharing in the case of (1) joint sale or joint events where the data goes to both AERIAL Clothing and the other party at the same time; (2) where the customer has requested follow-up which involves AERIAL Clothing partners; and (3) where third parties are required to accomplish the transaction or perform the service.

Third Party Permission-Based Lists. On occasion, AERIAL Clothing may use third-party lists to send communications about AERIAL Clothing products and services. These lists, which are maintained by third parties, include users eligible under applicable law to receive emails from other companies such as AERIAL Clothing. When we use such lists, the communications will include mechanisms to opt out of our marketing communications and the third party lists. If you have trouble opting out, or if you wish to make us aware of any issues related to a third-party mailing, you may contact us directly at AERIALClothing.com.

SECURITY

The security of your personal information is very important to us. We have in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, AERIAL Clothing uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive information such as your credit card number on our site, we encrypt it using secure socket layer (SSL) technology.

In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, AERIAL Clothing will notify you of the breach by email, fax, or U.S. mail. AERIAL Clothing will give you notice promptly, consistent with the reasonable needs of law enforcement and/or AERIAL Clothing to determine the scope of the breach and to investigate and restore the integrity of the data system.

COMPLIANCE ISSUES

If you believe your personal information has been used in a way that is not consistent with this policy or your specified preferences, or if you have further questions related to this policy, please contact the Chief Privacy Officer by written inquiry. Contact us at the CONTACT US page on our website.

SPECIAL NOTICE FOR CALIFORNIA RESIDENTS

We do not disclose your Personal Information to third parties for the third parties' direct marketing purposes, unless you first affirmatively agree to that disclosure.

California Civil Code Section 1798.83 permits user who are California residents to request certain information regarding disclosure of Personal Information to third parties for their direct marketing purposes. If you would like more information with respect to your privacy rights under California law, you may contact us at the contact point below. Please reference your request as “California Disclosure Information.”

POLICY UPDATES

We may update this policy from time to time. We will post a prominent notice in this section of this policy notifying users when it is updated. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in this different manner.

We appreciate your comments on AERIAL Clothing privacy practices.

LAST UPDATED

October 05, 2016

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